Unbox and inspect all components — photograph any damage before powering on
ContextPhysical damage must be documented with photographs before the computer is powered on. Activating a visibly damaged unit can be interpreted as acceptance of its condition, which may invalidate a damage claim with the retailer or shipping carrier. Unbox on a clean, static-free surface. Verify the box contents against the included documentation: the main power adapter and cable (confirm the wattage matches what's listed for the model — some laptops ship with both a travel-size and a full charger), any included peripherals, documentation, warranty card, and recovery media if listed (uncommon on modern machines). Report missing accessories to the retailer before beginning setup.

